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About Cox & Cox
Cox & Cox is famous for its gorgeous line of stylish TV show-worthy furniture but made popular for its price model that offers high-quality pieces for much less than its competitors.
Founded by Fiona Cox of BBC’s hit home makeover show, Home Front, it’s no wonder Cox & Cox has 402k Instagram followers or that it’s been featured by British GQ and Real Homes.
But is this company really worth the buzz? Read my Cox & Cox review to find out. I’ll tell you all about the brand, its bestsellers, customer feedback, promotions, and more to help you find out.
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Overview of Cox & Cox
If you’ve ever tuned into the BBC’s casual viewing hours, you might have caught a glimpse of Fiona Cox. She hosted the home makeover show Home Front for several years but passed away in 2013 from secondary breast cancer.
Richard Bell is now the brand’s CEO, and he has continued her legacy of providing luxury furniture that doesn’t cost a fortune, allowing anyone to design a home they love.
When Fiona originally founded Cox & Cox, she did it as a mail-order catalog in 1999. You can still order the brand’s catalogs or view them online, or simply browse its inventory through its website.
Based in Frome, Somerset in the UK, Cox & Cox remains a convenient place to shop for timeless, elegant furniture and accessories.
Now that you know a little more about the brand’s roots, let’s move right along. The highlights are up next.
Highlights
- Wide selection of furniture, home decor, & accessories
- High-quality, luxury pieces
- Lower prices than competitors
- Tons of deals & discounts
- Ships to UK Mainland only
You know as well as we do that a company is more than a highlight reel, so it’s time for my Cox & Cox review to get into the finer details. Coming up, I’ll guide you through a small collection of the brand’s top-selling furniture to give you an idea of this brand’s unique sense of style.
Cox & Cox Furniture Review
From seating and tables to storage and beds, the Cox & Cox furniture collection has an effortlessly trendy vibe to take your home to the next level. Some of its bestsellers are next.
Cox & Cox Sandrine Sofa Soft Grey Review
In the dictionary, next to the word elegant, there’s a picture of the Sandrine Sofa. Upholstered in a soft grey fabric, its tufted back and carved legs pour on the class.
It’s an ideal piece for a sitting room or lounge, with low arms for comfort, but still, proper sitting for that great posture.
Seating two easily with room for three, you can get the Sandrine Sofa Soft Grey on sale for $1,481 (was $1,974).
Cox & Cox Deco Three Seater Sofa Bed Review
Infusing a touch of modern polish into your living room, the Deco Three Seater Sofa Bed combines comfort with class. Choose from 5 linen blend colors or 6 easy-care velvet hues to set the tone in your space.
Modern neutrals like blush and navy contrast beautifully with the metal-toned frame for day use, and when needed, it transforms into a comfy haven for your guests.
This chic and versatile couch-bed rings in at $2,242.
Cox & Cox Luna Canopy Kingsize Bed Black Review
Your bed should be one of the most fun places in your home, a place to unwind and relax. Choosing a canopy bed is sure to make it just that.
The Luna Canopy Kingsize Bed Black allows for a dreamy slumber, its posts reaching into a central point that can be covered with a gauzy canopy.
Of course, leaving it uncovered is always an option, and with such an artistic frame, you may prefer it that way. Grab one on sale for $1,036 (from $1,382).
Cox & Cox Duval Floor Lamp Review
Does anyone use overhead lights anymore? Choosing a lamp allows for a softer glow in your favorite rooms, and Duval Floor Lamp not only adds light but a touch of style too.
Tall, sleek, and black, this lamp has a steel base and a fabric shade that’s oh-so posh. Thought it couldn’t get any better? You can nab one for $106. It’s normally $141.
Who Is Cox & Cox For?
Cox & Cox offers a wide range of trendy furniture, accessories, and home decor. With prices below the competition’s, if you’re looking to upgrade your space without spending a fortune, you’ll likely enjoy browsing this brand.
Cox & Cox Reviews: What Do Customers Think?
When it comes to online shopping, the more you know, the better. Especially when it comes to furniture. This section of my Cox & Cox review exists for that very reason. Let’s start with some feedback from Trustpilot.
On Trustpilot, Cox & Cox averaged 3.7/5 stars awarded by over 55k shoppers. Here’s how its rating breaks down:
- 5 stars: 68%
- 4 stars: 10%
- 3 stars: 5%
- 2 stars: 4%
- 1 star: 13%
Already, we know that thousands of shoppers have a 5-star experience with the brand, so why don’t we check out one first Cox & Cox review to see why:
“I have now purchased items from Cox and Cox four times…The items arrived in perfect condition and were up to the same standard as in the pictures. I have purchased furniture, lamps, and decorative items. I love Cox and Cox and appreciate their quality, timely deliveries, and product range.”
I found more than this one Cox & Cox review that said similar things but to see if they hold up elsewhere, I compared them with some feedback from Reviews.io.
One customer wrote: “I bought two mirrors before Xmas in their sale. They arrived within a few weeks. I was concerned the items would look cheap as the prices were low but the items are well made and I’m extremely happy with them, indeed I’ve just ordered two new mirrors.”
Star ratings outside of Trustpilot were a bit lower, so I looked at Mumsnet.com to get the full scoop. Here’s what one user had to say in their Cox & Cox review:
“I’ve had good experiences buying from Cox & Cox but their business model is definitely based on their always-available 20% discount (sometimes more). They send out lots of paper catalogs, do their own styling and shooting, etc, so higher overheads than an online-only business using the manufacturer’s stock photography.”
You might notice the above Cox & Cox review is a bit defensive as it was one of the few on Mumsnet.com that spoke positively of the brand. There, shoppers complained about shipping delays mostly, and I’ll go into a little more depth about it in the following section.
Is Cox & Cox Legit?
Cox & Cox has a relatively small team but services the entire UK Mainland. That may be why customers reported slow shipping times and order delays, but of course, the past 2 years didn’t favor any company for efficient shipping.
Cox & Cox is undoubtedly a legit service, and thousands of customers reported great service, quality products, and on-time delivery, but not all of them do. Delivery delays and trouble getting in touch with customer service are the two largest issues faced by shoppers.
Is Cox & Cox Worth It?
The first thing I noticed about Cox & Cox is that it stocks some seriously stylish furniture. It’s not your average retailer, and thousands of customers agree. From its selection and prices to its never-ending deals, if you live in the UK, this brand is certainly worth checking out.
Cox & Cox Promotions & Discounts
Savings are in this brand’s DNA. Their prices are much cheaper than competitors, and no matter what time of year it is, you’ll find additional ways to save. Here’s what I found while writing my Cox & Cox review:
- Autumn sitewide savings: Up to 60% off
- Refer a Friend: Give 25% off, get 25% off
- Student discount: 25% off coupon
Where to Buy Cox & Cox
Cox & Cox operates solely online. To shop, head over to CoxandCox.co.uk.
FAQ
Who owns Cox & Cox?
Cox & Cox was founded by Fiona Cox in 1999. Richard Bell is now the brand’s CEO.
Does Cox & Cox ship internationally?
Unfortunately, they ship within the UK Mainland only. Read the next section of this Cox and Cox for more information.
What is Cox & Cox’s Shipping Policy?
Cox and Cox has a wide variety of items of all different shapes and sizes. For that reason, they have a few different shipping options. Ahead, I’ll run you through them:
- Standard (3-5 business days): $7
- Large Items (3-5 business days): $17
- Next Working Day: $10
- Next Working Day (Before Noon): $11
For delivery via truck:
- 1 Man (up to 10 business days): $34
- 2 Man (up to 10 business days): $68
- 1 Man for Custom Items (10-20 weeks): $34
- 2 Man for Custom Items (10-20 weeks): $68
What is Cox & Cox’s Return Policy?
This section of my Cox & Cox review is all about returns because, when it comes to furniture, that process is important. You’ll find everything you need to know about the policy wrapped up in the list below:
- You have 28 days to let the brand know you’d like to return your order.
- All items must be unused, undamaged, and complete in their original packaging.
- To start the process, head to the returns page on CoxandCox.co.uk and fill out the online form.
- You will be responsible for all return shipping costs.
- Once your return is received, it can take up to 10 days to hear back.
How to Contact Cox & Cox
Do you have any questions after reading my Cox & Cox review? You can get in touch with the brand by calling 0330 333 2123, emailing [email protected], or using the brand’s live chat feature online.
Their customer service hours are Monday to Friday from 9:00 am to 6:00 pm.
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