Table of Contents
About City Mattress
Do you look forward to crawling into bed after a long day at work? We don’t blame you. Most people spend at least seven to nine hours sleeping which is quite a lot of time spent in bed if you think about it. That’s why you want to make sure your mattress is as comfy as can be.
City Mattress manufactures high-quality mattresses, sleep sofas, and bedding so you can get comfortable and consistent sleep. This company was the first mattress-only retailer and has been in business for over 50 years.
The brand has a modest but growing 2k followers on Instagram and has been featured in media outlets such as Buffalo News, Furniture Today, and Naples News.
Getting sleepy just thinking about the brand’s name? You’ll want to keep your eyes open so you can read this City Mattress review to hear all about the brand’s best sellers, customer reviews, shipping and return policies, and much more.
Overview of City Mattress
Jay Schiller was exposed to the furniture industry growing up as his dad owned a furniture store in Buffalo, New York. In 1964, Jay decided to follow in his father’s entrepreneurial footsteps by opening a mattress refurbishing store across the street.
Today, City Mattress is a family-owned business with Jay’s sons in leadership positions. The brand has over 20 stores scattered across New York and Florida where they sell superb-quality mattress brands, along with their own PranaSleep brand.
Not only does the brand prioritize quality, but they take extra care to give their customers the best service. The company’s guiding principle remains: “to treat people the way you want to be treated.”
Now that you know a little bit more about the idea of the brand, this City Mattress review will take you through the brand’s key features:
Highlights
- Wide range of high-quality mattresses and sleep furniture
- A variety of firm to soft support options are available
- Lots of promotions and discounts
- Affordable prices
- Monthly financing options are available
- Free local delivery and set-up
- Sweet Dream Rewards program
City Mattress carries everything you need to feel at ease including mattresses, linens and bedding, sleeper sofas, furniture, and home accents. You can rest assured knowing all your sleep needs are available on the brand’s site. In the next section of this City Mattress review, we’ll explore the brand’s most popular items.
City Mattress Products Review
Qualities of a good mattress include comfortability, durability, and support. Whether you prefer soft support or something more firm, City Mattress will make sure you’ll have your best sleep. Mattresses from the brand range from twin to California king.
Next up, this City Mattress review will focus on the brand’s best-selling mattresses and mattress accessories.
City Mattress Grand Teton Eurotop Review
The Grand Teton Eurotop is the ideal mattress for anyone who likes to walk the middle path. It’s not too firm or too soft but just right—basically, Goldilocks would approve.
What makes this mattress so balanced? The firm and sturdy base is paired with the soft Viscoelastic memory foam and finished with a pillow-top. This super dreamy mattress will have you sleeping soundly in no time.
If you’re an avid bed reader, then you will love the adjustable bed base which allows you to elevate the mattress for extra support. Talk about a bed that has your back!
This mattress is about 16” in height, making it fit for royalty. It also comes with a 10-year warranty in case the mattress doesn’t live up to your standards.
Get the Grand Teton Eurotop from $1,050 to $1,630. At the time of this City Mattress review, many of the sizes are discounted, ranging from $930 to $1,500.
City Mattress Grand Teton Extra Firm Review
Do you spend the vast majority of your day sitting at a desk? If so, you may have experienced back aches or neck pain every time you wake up. That’s where the Grand Teton Extra Firm mattress comes in to save the night.
This mattress provides your spine with a flat firm feel to relieve built-up pressure and pain. You also have the option of extra back support with an adjustable bed base. Made with two layers of 1” firm foam and ½” of elastic memory foam, this bed doesn’t compromise comfort despite its construction. The height of the mattress is a standard 13.”
Sound like something you could benefit from? You can purchase the Grand Teton Extra Firm from $960 to $1,540. At the time of this review, this model is on sale from $800 to $1,300.
City Mattress Supreme Three Waterproof Protectors Review
If you invested in a luxurious mattress, you’ll want to make sure you protect it at all costs. The best way to ensure your mattress is resilient to leaks and stains is by using a high-quality mattress protector.
The Supreme Three Waterproof Protectors are made from 100% cotton with a 400 thread count so you can get the coziest sleep possible. They’re also machine washable so you can toss them in the laundry whenever you need to refresh your bedding.
Function, performance, and convenience is the name of the game when it comes to this product. The elasticized skirt goes over mattresses (up to 22”deep), providing ample and total coverage against any oncoming spills or stains which are bound to happen at some point.
From $199 to $289, the Supreme Three Waterproof Protectors can be yours. At the time of this City Mattress review, you can get them on sale from $110 to $160.
City Mattress Egyptian Cotton Pad Review
Treat yourself and your bed to an extra layer of luxe. What better way to do so than with an ever-so-soft Egyptian cotton mattress pad?
The Egyptian Cotton Pad is crafted from 100% Egyptian cotton and comes with a 300 thread count. You’ll sleep and breathe easy with this premium mattress pad. On another note, it’s double-filled for long-lasting durability and extra comfort. This mattress pad is created to suit mattresses up to 18” deep.
Although this product sounds high maintenance due to the quality materials, the fabric is machine washable. Simply throw the pad in the wash whenever you desire.
You can add the Egyptian Cotton Pad to your online shopping cart for $89 to $159, depending on size. At the time of this City Mattress review, this mattress pad is on sale from $50 to $90.
City Mattress Arches Foundation Review
We all need a strong support system in our life to help each other gain strength and function optimally. And so does your mattress!
The Arches Foundation is a box spring to help elevate your mattress while also reducing wear and tear. Made from premium wood, this foundation sits right underneath your mattress as base support. That being said, even your foundation needs to be supported. Make sure to use a bed frame to create the best sleep environment.
The Arches Foundation is available in two heights: 5” or 9”. You can pick it up from $210 to $290. Currently, this product is on sale from $170 to $220.
City Mattress Adjustable Bed Base Review
Do you already have a suitable mattress? You can add a supplementary element to further promote better sleep health and posture with the Adjustable Bed Base.
This bed base can help alleviate headaches, snoring, insomnia, back pain, and more—we all need some of that! It also has a head adjustability feature to further support every part of your body. You’ll get a wired remote with this product to easily adjust the angle of your bed. Not only that, but the foldable design makes this bed easy to set up and store away.
The Adjustable Bed Base comes with a 20-year limited warranty and a 1-year full warranty. Coming in only a twin extra long or queen, you can get yours for $500. At the time of this City Mattress review, this time is one sale for $300.
Who Is City Mattress For?
City Mattress is for anyone, regardless of age and gender, who needs a new bed. This City Mattress review thinks the brand is ideal for people who are moving and want to upgrade their current bed to something of higher quality which will last for years.
The brand has a huge selection of mattresses and bedding accessories with lots of deals and discounts. Therefore, people who enjoy a bargain will also enjoy the brand’s slashed price tags.
City Mattress Reviews: What Do Customers Think?
Ready to take a leap of faith and purchase a City Mattress bed? Before you do so, stay tuned to find out what customers have to say about the brand.
We gathered reviews from the brand’s site as well as third-party sites like Slumber Search and Pissed Consumer. In general, we found many positive reviews across the web of the brand’s superior customer service, high-quality products, and selection.
Let’s first take look at the breakdown of the brand’s best sellers, according to their site:
- Grand Teton Eurotop: 4.9/5 stars from 41 reviews
- Grand Teton Extra Firm: 4.6/5 stars from 32 reviews
- Supreme Three Waterproof Protectors: 4.8/5 stars from 29 reviews
- Egyptian Cotton Pad: 4.9/5 stars from 36 reviews
- Arches Foundation: 5/5 stars from 7 reviews
- Adjustable Bed Base: 4.7/5 stars from 12 reviews
As you can see, the brand’s most popular products are beloved by most customer reviews. This City Mattress review will first focus on the City Mattress Grand Teton Eurotop since it received the most amount of ratings.
From the 41 reviews on the brand’s site of the Grand Teton Eurotop, many customers highlight the ample support the mattress provides them with. One 5-star customer reviewer wrote: “Great mattress especially within this price range. Would recommend to anyone that is looking for a soft and supportive mattress.”
Another 5-star reviewer of the same product agrees. They stated: “We love our new mattress. It’s so supportive and has provided an amazing night’s sleep since it was delivered. And now that it’s almost winter, I really look forward to climbing in for a cozy night.”
What about the brand’s customer service, you ask? Well, lucky for you, this City Mattress review did our research and found out.
On Slumber Search, there are an overwhelming amount of positive reviews mainly regarding the customer service experience. Out of 63 reviews and a 7.2/10 rating, an ecstatic customer remarked:
“This place will by far EXCEED your expectations – we live in Orlando, where there is not a City Mattress, and we love the service, quality and selection so much that we drove 150 miles to West Palm to get our latest mattress. […] Gary and the whole staff make the whole process easy and refreshing. I wouldn’t buy a mattress anywhere else. Repeat customers for life for us!”
We also found a couple of compliments in terms of the brand’s shipping and delivery service. From 20 reviews and a 2.7/5 star rating on Pissed Consumer, one 5-star reviewer says, “Ordered the mattress on Saturday, and everything was delivered and professionally installed on Monday.”
This City Mattress review can say the brand lives up to its mission of providing high-quality products with exceptional customer service. However, there were a few complaints regarding the mattresses not living up to their expectations or problems with certain salespeople.
Is City Mattress Legit?
Yes! City Mattress is a legit company local to New York and Florida. The brand has various stores between these two locations and makes most of its products in-house.
As for shipping, this City Mattress review did not come across anything to be concerned about. Plus, the brand offers free local delivery and set-up!
Is City Mattress Worth It?
City Mattress has a diverse selection of mattresses and bedding products to suit everyone’s needs. This family-run business has been a trusted name in the industry for over 50 years and continues to care for its customers with every passing year—and we’re not just saying that! The numerous customer reviews of the brand speak for themselves.
All things considered, this City Mattress review highly recommends the brand for anyone looking to buy new bedding. The low price-points coupled with high-quality materials and design make this brand an accessible choice for people of varying budgets.
City Mattress Promotions & Discounts
Where do we begin? The brand offers numerous ways for you to save a dime! All of the bestsellers we mentioned in the product reviews are discounted as well as several other products. Current promotions include:
- Save up to 30% on all sizes of sleeper sofas
- Save up to 40% on pillows and linens
- Save up to 30% on furniture
- Save up to $300 on Beautyrest Black and Black Hybrid mattresses
- Save up to $100 on Harmony Lux and Hybrid mattresses
- Save up to $300 on Serta Arctic mattresses
- Save up to $300 on select Tempur-Pedic mattresses
Coupons include:
- $20 off Twin and Twin XL mattress sets with code C5105
- $40 off Full and Full XL mattress sets with code C5106
- $60 off Queen mattress sets with code C5107
- $80 off King and California King mattress sets with code C5108
Where to Buy City Mattress
You can buy City Mattress from one of the brand’s 20 various locations in Florida and New York where you’re sure to find a City Mattress outlet nearby.
If in-person shopping is not on your radar anytime soon, you also have the option of ordering online from the brand’s website.
FAQ
Who owns City Mattress?
City Mattress is currently owned and run by Marc Schiller, who is the founder’s son. They are headquartered in Bonita Springs, Florida.
Does City Mattress ship internationally?
No, unfortunately, the brand only ships within the United States.
What is City Mattress’ Shipping Policy?
City Mattress offers free local delivery with no minimum purchasing requirement. To find out if you qualify for free shipping, simply visit the brand’s website and enter your zip code or city.
For customers outside the local range, the brand will use a white glove delivery service. You’ll still receive quality service and set-up but at a slight cost, to be calculated at checkout.
Once you place your order the brand will call you and schedule a time to deliver your new furniture. You’ll be able to track your order throughout the process by entering your order number on the brand’s website or by calling a City Mattress delivery department.
What is City Mattress’ Return Policy?
City Mattress does not offer refunds on any of its products. However, after 30 days of delivery, if you find your bed is way too uncomfortable, you can exchange it once only.
Exchanges must be made in-person but this policy doesn’t apply to beds or mattresses bought at a City Mattress outlet or clearance center. You will be charged $100 as a re-delivery fee for your box spring along with any shipping and handling fees. Handling charges are as follows:
- 31-60 days: you’ll be charged $150
- 61-90 days: you’ll be charged $100
How to Contact City Mattress
We hope this City Mattress review did not cause you to drift off. If you have any other questions about the brand or are interested in hearing more about them, feel free to get in contact with a member of their customer service team:
- Live chat on their website
- Phone: (855) 570-2489
- E-mail: [email protected]
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