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About Claire’s
No matter how old you are, if you’ve ever visited one of their bright and shiny stores, Claire’s will always hold a special place in your heart. Their collection is youthful and full of color and sparkle, aimed at girls and teens who like to stay on top of the hottest trends.
The brand is undeniably popular, boasting 2,300 stores around the world. With over 2.5 million followers on Facebook and Instagram, the jazzy shop has had countless features in popular publications over the years from Vanity Fair to The Guardian. Its jewelry and accessories are even worn by celebs and have been used in musicals.
How do you know if they’re worth a visit? Check out my Claire’s review. Ahead, I’ll tell you everything you need to know about the brand like bestsellers, feedback, promotions, and more to help you decide.
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Overview of Claire’s
Claire’s Stores Inc. is the product of a merger between Fashion Tress Industries and Claire’s Boutiques. Back in 1974. After a successful run at low-cost accessories and wigs, the Schaefers, who owned FTI, bought Claire’s Boutiques and changed the jewelry and hair accessories game as we knew it.
After launching Claire’s, the Schaefer’s decided to target a younger audience, offering jaw-dropping pieces for tweens and moving away from wigs. It was a change that turned out to be a massive success, leading to the Illinois-based brand’s presence in countries outside of the US.
Now that you know a little more about where the brand came from, let’s move right along to the highlights.
Highlights
- Huge selection of jewelry, accessories, & toys
- Good-quality items
- Affordable prices
- Wide range of styles (classy, funky, girly, etc.)
- Tons of deals & discounts
- Ships internationally
- Free shipping
Hop onto Claire’s website and you may be there for hours. Combing through their wide selection of jewelry, accessories, toys, and tech is like going on a treasure hunt and turning up shimmery, shiny, and super cute pieces. Coming up in my Claire’s review, I’ll stick to a handful of their most popular earrings. Let’s check them out.
Claire’s Ear Piercing Review
Claire’s has over 2,000 styles of earrings in its collection. Did you know that they even offer free piercing when you purchase a pair of one of their stainless steel styles? If you already have a piercing and are looking for the perfect piece instead, check out the details of their bestseller next.
Claire’s Silver Crystal Curve Cartilage Earring Review
Cartilage piercings will forever be edgy, but the key to making them stand out is choosing the right earrings. The Silver Star Curve Cartilage Earring is adorned with faux crystals on a stainless steel post to make it shine.
With a curved shape, it was made to fit your upper ear and bring a little bling to the space. Sold as a single piece, get it for $8 right now. It’s normally priced at $13.
Claire’s Earrings Review
From simple studs to the cutest little dinosaurs, the collection of earrings at Claire’s has something for everyone. Literally. Even if you don’t have a piercing, they make clip-on, magnetics, and stickers so that anyone can get in on the fun. Below, you’ll meet their bestsellers.
Claire’s Blue Sea Life Mixed Stud Earrings (20 Pack) Review
One of my favorite things about Claire’s is their earring packs. Giving you tons of variety in one small sleeve, I had so much fun experimenting with styles as a kid with packs just like this one.
The Blue Sea Life Mixed Stud Earrings (20 Pack) has 20 different pairs of earrings. The theme is the ocean, so you’ll have fun with octopi, narwhals, and turtles, as well as playful butterflies, hearts, rainbows, and simple metallic baubles.
Made with a silver-tone finish, all studs have a post back. Get these Claire’s earrings on sale for $15 right now as they’re normally $25.
Claire’s 18ct Rose Gold Plated Cubic Zirconia Round Stud Earrings 8MM Review
The 18ct Rose Gold Plated Cubic Zirconia Round Stud Earrings 8MM are so chic, made from real 18-carat plated rose gold. Fitted with an 8mm sparkling crystal, these gorgeous studs are an easy pick for everyday wear.
They’re mature but simple at the same time, and whether you’re 12 or 32, these gorgeous studs are a real show-stopper. Get them on sale right now for $6, down from $10.
Claire’s Rose Gold Embellished Rainbow Clip-On Earrings – 6 Pack Review
The fun with clip-on earrings is that you can place them anywhere. Don’t want your cartilage pierced? Get the look without going through the process (and the pain). Claire’s has a ton of clip-on earrings, and personally, I love that they cater to all.
The Rose Gold Embellished Rainbow Clip-On Earrings 6-Pack includes an assortment of 6 pairs of super cute pieces including unicorns, hearts, rainbows, flowers, and two types of gems. The theme is girly and very pink, and I think you’ll love the rose gold finish that’s incredibly luxe.
Grab the set on sale for $9, which normally sells for $15.
Who Is Claire’s For?
Claire’s makes jewelry and accessories for girls 3-18 but they also have mature high-quality pieces for adults as well. Always rolling out the trendiest items, if you like fun, colorful, and cute pieces, you won’t want to miss out on this brand.
Claire’s Reviews: What Do Customers Think?
A Claire’s review without feedback simply wouldn’t be complete, and for that reason, I searched high and low on the web to find out precisely what customers think about the brand. My first stop was the official website and below, you’ll see the ratings for a few of their best-sellers:
- Rose Gold Embellished Rainbow Clip-On Earrings: 4/5 stars, 1 review
- 18ct Rose Gold Plated Cubic Zirconia Round Stud Earrings: 2.7/5 stars, 7 reviews
- Blue Sea Life Mixed Stud Earrings (20 Pack): 5/5 stars, 3 reviews
- Silver Crystal Curve Cartilage Earring: 3.8/5 stars, 12 reviews
Looking into the comments section for the Silver Crystal Curve Cartilage Earring, I hoped to get an idea of its quality. The feedback there was mostly short with one-liners like, “Lovely earring, really easy to put in and sits neatly in the lobe.” Another Claire’s review read, “Good value and no sensitivity.”
I was always surprised to find that Claire’s made good-quality jewelry and that’s one of the reasons I still love them to this day. I know I’m not the only one, so let’s head over to Influenster to see what their users had to say about the brand.
On Influenster, over 3.7k shoppers awarded Claire’s 4/5 stars. Judging from the ratings here, feedback is pretty evenly dispersed throughout 3-5 star ratings with very few reporting poor service or experience. One Claire’s review reads:
“I absolutely love Claire’s, this is my daughter’s favorite store!!! Seriously has everything you can think of pretty headbands the one she wearing we got from Claire’s the jewelry their makeup backpacks we love it all Claire’s.”
Other shoppers say they love it for great deals: “Always a buy 3 get 3 free deal at Claire’s! Has great quality body jewelry and accessories that are of quality for a great price!”
So far, it looks like people are pleased with Claire’s quality of jewelry, love their selection of accessories and makeup, and are generally thrilled with what they find there. Let’s check out one final piece of feedback for good measure.
This one comes from Chick Advisor where the store is rated 3.3/5 stars by 64 shoppers. One Claire’s review read:
“I’ve been a Claire’s customer since I was a little girl and still love their stuff. They stay up to date and always have trendy things but it’s pretty pricey compared to other retailers.” Whether you’re shopping for a kid that’s 7 or one that’s 35, there is a ton to discover at Claire’s.
It’s one of those iconic shops you just can’t miss out on at the mall, even if you go in just for the nostalgia. But they have much more to offer than just that, and it’s clear customers of all ages appreciate this shop for its selection, style, and quality.
Is Claire’s Legit?
All feedback, not just positive feedback, is an important part of my Claire’s review, so while I read through oodles of positive comments, I made sure to keep an eye out for any repeated issues. Consulting the Better Business Bureau, I noticed that the brand has an F rating.
Why? Because it has not responded to 6 complaints filed against them and has not resolved 4 complaints. The BBB is strict when it comes to things like this, and it seems that the majority of complaints are about Claire’s ear piercing and troubles with returns.
Some customers didn’t know that you can’t return most items bought online to in-store locations. While there were a total of 84 complaints made to Claire’s on the BBB, none of them stick out to me as a red flag. Read this Claire’s review and the fine print thoroughly and you probably won’t run into too many surprises.
Is Claire’s Worth It?
Claire’s has a thrilling inventory of trendy and cute jewelry and accessories. Their jewelry is of great quality and very well-made. It’s fun just to be in one of their stores, and I’ll admit that I’ve been a Claire’s fan from a very young age.
Claire’s jewelry includes a fantastic variety of items, and the brand is always on top of current fashion trends and seasonal pieces. Along with killer deals and low prices, I haven’t found a single reason not to recommend the brand.
Claire’s Promotions & Discounts
If you’ve ever shopped at Claire’s before, then you know that half the fun is in the many deals they offer. In the spirit of keeping the fun in my Claire’s review, I nosed around the brand’s website to see what they had to offer.
Not only does Claire’s have a great sale section with up to 75% off, but there are also tons of online and in-store exclusive deals. I’ll tell you what’s what:
Online Exclusive
- Sign up for Claire’s Rewards & get 20% off
- Enjoy up to 40% off basically everything right now
- Up to 25% off select brands
- Get free deliveries on orders over $25
- Join the mailing list for 10% off
In-Store Exclusive
- Buy 3 get 2 free on almost everything
- Click & Collect for free: pick up your order in-store in two hours and get 20% off a same-day purchase
- Free ear piercing when you buy a starter kit and 20% off an in-store purchase
No matter where you shop, all Blue Light & Defense Service cardholders get an extra 15% off their purchases. This discount stacks on top of others.
Where to Buy Claire’s
Claire’s has 2,300 stores around the world. If you wish to shop in person, use the store locator tool online. Prefer to shop online? Go to Claires.com.
FAQ
Who owns Claire’s?
Elliot Investment Management owns Claire’s Holdings LLC. The company was originally founded by Rowland and Sylvia Schaefer, merging two existing brands into one.
Does Claire’s ship internationally?
Yes! Claire’s does ship internationally, just be sure you’re on the correct version of the website. To change to your country, click the flag icon on the top right-hand corner of the webpage.
What is Claire’s Shipping Policy?
Claire’s offers free customers for orders over $30. If you spend under that amount, shipping costs $8. Delivering all locations across the US, if you live in Alaska, Hawaii, or Puerto Rico, shipping is $13. Here is some other information you shouldn’t miss:
- Standard shipping takes up to 7 days to delivery
- Express shipping takes 2-3 business days and costs $14
- Next-day shipping is available for $25
- Tracking is available for all methods
What is Claire’s Return Policy?
Claire’s accepts returns and exchanges up to 60 days from the date you received your order. If you purchased in-store, you will need to return your items to an in-store location. If you purchased online and wish to make a return online, follow these steps:
- Check the back of your receipt for return instructions.
- Ensure your items have not been used or altered and are still sealed within their original packaging.
- Package your items securely.
- Head into the post office and choose a reliable shipping method, return shipping fees are your responsibility.
- Send all items back to:
Claires.com
Returns Department
2400 West Central Road
Hoffman Estates, IL 60192
Some items qualify for in-store returns, so be sure to read your receipt carefully. You will get an email once Claire’s has received and processed your return.
How to Contact Claire’s
You’ve reached the end of my Claire’s review, now what? If you still have questions, you can get in touch with the brand by calling 1-800-804-7194 or using the contact form online.
Their customer service hours are Monday to Friday, 9:00 am to 6:00 pm CST, and 12:00 pm to 4:00 pm on weekends.
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