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About Eyeconic
The Eyeconic mission to help you find the perfect eyewear or contacts and care for the eyes behind them. With the company’s access to a network of over 38,000 doctors, Eyeconic intends to always look out for your eyes.
Eyeconic has a following of 47k on Facebook and has made headlines on Digital Commerce360, Chicago Business Journal, and PRNewswire. We want to know if they actually live up to all the buzz.
This Eyeconic eyewear review will take a look at the brand and their eyewear, customer ratings, promotions, the ordering process, and more, to help you decide if their glasses are worth the buy.
Overview of Eyeconic
Eyeconic was founded in 2011 by VSP, a vision care insurance provider. The Eyeconic VSP mission was to blend insurance, eye care professionals, and on-trend eyewear options to create an all-in-one service.
Customers can take advantage of a free Eyeconic adjustment for their frames, which go through a 25-point inspection by Eyeconic optometry team members.
The main advantage of buying from an insurance-backed eyewear company is their knowledge on the ins and outs of the eyecare world. Although there is no Eyeconic price match, the website offers a virtual try-on and helpful tools like ‘what’s my face shape’ and ‘how to choose lenses’.
This Eyeconic eyewear review will now highlight some initial pros and cons of the brand.
Pros
- Wide range of glasses, sunglasses, and contacts from prominent brands like Gucci, Nike, and Ray-Ban
- Access to VSP’s network of over 38,000 optometrists
- All glasses undergo a 25-point inspection for quality assurance
- Free frame adjustments
- Helpful lens enhancements like TechShield Blue
- Useful website resources including a virtual try-on and face shape tool
- Connect your insurance plan to get $220 off your order
- Glasses come with a 1-year warranty
- Free shipping and returns
Cons
- No international shipping
- Some customers reported poor customer service and long shipping times
Eyeconic offers on-trend glasses to suit each individual’s unique style, with different lens packages and enhancements:
- The standard Silver Lens Package features polycarbonate lenses that are impact-and scratch-resistant with 100% UV protection. These lenses are included with each purchase.
- The Gold Lens Package costs $80 and includes the protective features of the Silver package, plus lenses with a more crisp view, anti-reflective coating, and Trivex.
- The Platinum Package provides anti-reflective and scratch-resistant lenses that are thin and lightweight, containing 100% UV protection and a 1.67 high index. The Platinum Package is ideal for prescriptions greater than +/-6.00 and costs $120.
Eyeconic provides three options for Lens Enhancement packages.
- Anti-Reflective: reduces reflections, glare, and halos around lights, for better visual clarity. This package retails for $51.
- TechShield Blue: reduces blue light exposure from digital screens, resists scratches, smudges, and fogging for $135.
- SunSync light-reactive: lenses darken in sunlight and return to clear when indoors for $70.
Next, this Eyeconic eyewear review will showcase a selection of their most popular glasses and sunglasses. First, note that the company provides Non-Prescription, Single Vision, and Progressive lens options for glasses and sunglasses.
We’ll first take a look at the women’s bestsellers. The women’s collection ranges from edgy to barely-there styles, suitable for fashionistas, bookworms, and ladies in between.
This Eyeconic eyewear review will also highlight their versatile men’s collection, featuring a variety of designs for laidback lads and classy gents alike.
Eyeconic Women’s Eyewear Review
Whether you’re prone to classic beauty or like to spice things up, one of these Eyeconic pairs might call to you. Their glasses come in a variety of colors, like the ever-popular tortoiseshell to elegant rose gold, to help express your unique personality.
Eyeconic Anne Klein AK5003 Glasses Review
The semi-rimless Anne Klein AK5003 Glasses are understated and professional while offering a hint of playfulness. The zebra print on the arms showcases a fun accent without going overboard. The rectangular metal frames are available in black, mocha, and rose gold, and flatter a variety of face shapes.
These glasses feel light and have a barely unnoticeable weight on your face. The sweet and sassy Anne Klein AK5003 Glasses range between $179-$249 depending on prescription and lens type.
Eyeconic Cole Haan CH5000 Glasses Review
Cat-eye are the definition of mid-century glamor. Channel glorious vintage vibes with these specks, plus bright bold lipstick. They’re the kind of glasses you can dress up or down, so you need not have separate pairs for chilling at home, work, and on nights out. Choose from black, dark tortoise, or blush tortoise to suit your preference.
The Cole Haan CH5000 Glasses are made from plastic with color-blocked end pieces with a laser-etched Cole Haan logo. You can be the talk of the office (in a good way) with these timeless frames, ranging from $199-$269.
Eyeconic Gucci GG0093O Glasses Review
The Gucci GG0093O Glasses feature a more subtle cat-eye shape, with a slightly larger, more rounded frame. These Eyeconic glasses are a more modern take on the traditional cat-eye while maintaining the same classy cuteness as retro pairs.
The plastic-constructed specs are available in brown or blue tortoiseshell. These chic Gucci frames are available for $364-$434.
Eyeconic Bebe BB5108 Glasses Review
Bebe is known for its glam collections and these BB5108 Glasses are no exception. Choose the black option if you’re a classic babe, or a fun shade like navy or topaz to add some flair to everday outfits.
These acetate frames feature durable spring hinges that prevent them from stretching out. The Bebe BB5108 Glasses add a hint of geek-chic that can suit many personalities, available for $179-$249.
Eyeconic Nine West NW627S Sunglasses Review
What’s life without a little sparkle? The Nine West NW627S Sunglasses are modern but not too much. The black and milky burgundy colors are accented with silver or gold Austrian crystals on the arms.
Great for any age, the rectangular shape suits oval-shaped faces best. Be sure to try out the Eyeconic What’s My Face Shape Tool to find the appropriate style suited for your visage.
The Nine West NW627S Sunglasses feature gradient lenses that offer 100% UV protection. With an Audrey Hepburn look to them, these flirty shades are $149-$354.
Eyeconic Maui Jim Starfish Sunglasses Review
The Maui Jim Starfish Sunglasses are designed for fashionistas who love a large frame. They’re crafted from lightweight nylon with ST Glass lenses. These polarized sunnies will take you from long days on the beach to shopping on the strip.
The Maui Jim sunglasses come in neutral tortoise and black designs. Note that these Eyeconic shell glasses cannot be fitted with prescription lenses. Take the Maui Jim Starfish Sunglasses with you wherever for $248.
Eyeconic Men’s Eyewear Review
Eyeconic offers comfortable styles for men that they can feel good in every day. If you rotate between contacts and glasses, their bestselling styles may motivate donning specks more frequently. Check out the classic and retro styles customers love most:
Eyeconic Salvator Ferragamo SF2152 Glasses Review
These glasses are tailor-made for men who don’t like fuss. The Salvator Ferragamo SF2152 Glasses don’t draw too much attention to themselves. Just the right amount to complement your face. If James Bond wore reading glasses, we’re thinking they would look a little something like this.
Made from thin titanium, these frames sit lightly over your nose for comfortable all-day wear. These understated frames come in Shiny Dark Gun/Black or Gold/Black metal for $369-$439.
Eyeconic Calvin Klein CK19573 Glasses Review
The Calvin Klein CK19573 Glasses feature a thick-rimmed frame in multiple neutral shades. This Eyeconic eyewear review loves this style in crystal deep red. Or, choose black to make these frames channel Clark Kent vibes.
This rectangular unisex design is constructed from plastic, available in five shades to accentuate different personalities. You can get these bold, handsome frames for $203-$273.
Eyeconic Ray-Ban RX5154 Glasses Review
Transparent glasses are all the rage these days. If you love the frame but aren’t a fan of the see-through style, the Ray-Ban RX5154 also comes in black and brown. This style is a little bookish in the most charming way possible.
These retro glasses contain lightweight acetate frames and metal rims. These small, rounded glasses call more attention to other facial features. Get these unisex Raybans for $199-$269.
Eyeconic Eyewear Reviews: What Do Customers Think?
This Eyeconic eyewear review scoped out feedback and ratings from customers on Trustpilot, Consumer’s Advocate, and the company website. We’ll go through comments on Eyeconic’s customer service, shipping, quality, lens treatments, and returns process.
Eyeconic testimonials on Trustpilot rate the brand at a low 3.7 stars from 496 reviews. Before we dive in, it’s important to note that the majority of negative reviews relate to long shipping times of over a month.
One 5-star review on Trustpilot noted that customer service “has been nothing but nice, and helpful,” and that she can’t believe there are so many negative reviews “just for the speed of service.” She ask other reviewers, “Do you want them to take their time and make sure it’s done right?” An excellent point!
Consumer’s Advocate gives Eyeconic 3.6 stars among 45 reviews. One level-headed 5-star review says, “They filled my prescription just as the doctor prescribed…they replaced [a damaged item] covered under their 1-year warranty.” The same review speaks of their easy returns process, noting it can be done “right from the website.”
Most eyewear on the website is rated at or above 4/5 stars, amounting to hundreds of reviews. Happy customers on Eyeconic.com praise the website’s features, lens treatments, and purchasing process. Take this customer review:
“The no glare treatment on the lenses is excellent quality and my vision is wonderful in the prescription lenses.” Another satisfied buyer noted that purchasing “was an easy process. I received them quickly and couldn’t be happier with the quality.”
While most customers are pleased with their purchases, some reviews echoed earlier reports of long shipping times, in addition to not receiving paid-for add-ons. One Eyeconic website review reads: “The glasses took more than a month to get delivered…Eyeconic sent me lenses that do NOT turn dark when exposed to light although I paid extra for this.”
Is Eyeconic Eyewear Worth It?
According to customer reviews, when Eyeconic gets it right, they really do. Those who had great experiences with the brand speak of the high quality of the lenses and enhancement features. There are few reviews that speak of poor quality products. The majority of complaints come in the form of long wait times for customer service responses and shipping delays.
It’s important for customer service to reply promptly to queries. But this Eyeconic eyewear review doesn’t believe the issue is a deal-breaker. Customers need to be aware of long shipping times before they order, which is why it’s important to read the fine print on the website. Eyeconic clearly states that shipping can take over 30 business days, depending on the option you choose.
This Eyeconic eyewear review thinks the brand offers a great variety of glasses and special add-ons, while enjoying that shipping and returns are free. Overall, we think Eyeconic eyewear is worth the buy.
Eyeconic Eyewear Promotions & Discounts
Eyeconic offers 10% of your first order upon subscribing to their newsletter. After that, you’ll be informed of any other Eyeconic coupon code the brand may offer.
VSP Metlife and Cigna members can receive 20% off eyewear or $40 to spend on Bebe and Calvin Klein Jeans, among other brands, when they connect their vision insurance.
Other Eyeconic promo codes include 10% discounts for teachers and students, active military, first responders, and seniors.
Where to Buy Eyeconic Eyewear
You can shop glasses, sunglasses, and contacts exclusively through Eyeconic.com. The company is considering opening at least one physical retail location, so stay tuned.
FAQ
Is Eyeconic Eyewear owned by VSP?
Eyeconic Eyewear is owned by VSP, a vision care insurance provider. When you buy from Eyeconic, you can connect vision insurance to get up to $220 off. VSP also offers an Eyeconic premier program that offers members the best services in eye-health technology and eyewear offerings.
Where is Eyeconic located?
Eyeconic is an online store but its headquarters are located in Rancho Cordova, California.
Where are Eyeconic glasses made?
Eyeconic sells a variety of the top brands in eyewear including designers like Stella McCartney, and Bebe. Each brand has their own factory locations around the world.
How long does Eyeconic take to ship?
Eyeconic offers shipping within the United States. They do not ship to international, APO/FPO, or PO addresses. Eyeconic contacts take between 1-2 business days to prepare and can be shipped with the following methods:
- Free Ground Shipping 5-7 business days
- 2nd Day Shipping 3-4 business days
- Next Day Shipping 2-3 business days
For prescription and non-prescription eyeglasses, it can take 5-7 business days to verify your prescription. Total shipping times for your Eyeconic order are as follows:
- Free Ground Shipping 22 business days
- 2nd Day Shipping 8-11 business days
- Next Day Shipping 7-10 business days
Non-prescription sunglasses take 1-2 business days to prepare. Free ground shipping will take an additional 4-7 business days and 2nd-day shipping will take 3-4 business days. This Eyeconic eyewear review notes that if you have enhancement features like TechSheild Blue, processing can take another 2-3 business days.
To track orders, enter your Eyeconic login and head to ‘My Account’.
What is Eyeconic Eyewear’s Return Policy?
If you need to return or exchange your Eyeconic order, head to your Order History within your account. When your request is processed, print out the pre-paid shipping label provided and drop your package off at UPS. Once it has been processed, they will issue you a full refund.
Eyeconic returns must be sent back to them within 60 days of the shipping date. They will not accept glasses that have been damaged beyond normal wear or contact lenses that have been removed from their original packaging. You must include all products that came in your order including the frame case and box. This Eyeconic review highlights here that you must send orders back in a hard box, as a soft envelope can be damaged.
To make an Eyeconic exchange, send the company an email or call the Eyeconic customer service phone number. If your prescription has changed within six months of the ship date, they will exchange your contacts or frame lenses.
How to Contact Eyeconic
If you need any other information that this Eyeconic eyewear review did not include, you can contact them via:
- Phone: 1-855-Eyeconic (855-393-2664)
- Email: [email protected]
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Terrible Customer Service. Received email telling me lenses were not available due to a supply chain issue. I can live with that. The email demanded that I respond by EOD today or they would fulfil with Black frames. Uhm NO. I call to cancel. They tell me that since the order has gone to the lab (the same lab that doesn’t have my frames) that it would take 3 days to release my benefits so that I can re-order. The initial CSR was rude and condescending. The supervisor basically blamed the lab and said “We don’t control the release of benefits” IF I was allowed to simply choose another frame and let the order move forward, this wouldn’t be an issue. But, my only option is to choose the same frame in a different color. Here’s a tip, make sure the frame is in stock before you make the lenses. THEN, swapping out for a DIFFERENT in stock frame. Based on all of the other negative reviews, it looks like I dodged a bullet. There’s a reason why the same frame costs double at Vision Works. It’s called SERVICE. Eyeconic sucks.a