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About Lumber Liquidators
Nobody thinks about flooring until they’re knee-deep in overflowing toilet water, but by that point, it’s too late to worry about the liquid seeping into your tiles. Thinking ahead can protect you from those situations, and Lumber Liquidators may be your first stop when looking for flooring.
With 308.4k Facebook followers and 31.9k Instagram followers, Lumber Liquidators aren’t exactly a well-kept secret in the industry. The brand has likely attracted such a following thanks to its price match guarantee, free samples, and retail locations that make the shopping experience as smooth as possible.
In my Lumber Liquidators review, I’ll be looking at their products, prices, and customer reception, and I’ll answer a few frequently asked questions about the brand so you’ll be well-informed. Let’s get started.
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Overview of Lumber Liquidators
Tom Sullivan founded Lumber Liquidators in 1996 as a way to turn a profit on the excess wood he gathered through his day job as a contractor. This resource management turned out to be quite successful and appreciated, and he was soon able to expand the brand’s offerings and focus on it full-time.
The company changed its name to LL Flooring in 2020 to reflect a vision change. They turned towards being a catch-all provider for tools and materials for anyone looking to revamp their living space. That being said, many people still know them and prefer to refer to them by their former name.
One cool feature that can make Lumber Liquidators flooring fit right into your home is their virtual preview function. It’s available with nearly all of their flooring products. You can use it to see what your room will look like if you decide to change the flooring, and all you need to do is to take a picture and run it through Lumber Liquidators’ website.
The next section of my Lumber Liquidators review will bring a few of their best qualities into the spotlight.
Highlights
- Wide selection of flooring including vinyl, laminate, and tile
- Over 400 stores
- Best price guarantee
- Can add floor samples to your order for free
- Multiple varieties of materials to choose from
- Free shipping on all orders within the contiguous United States
If you can make a floor out of it then Lumber Liquidators carry it. Let’s take a look at some of their best-selling options below.
Lumber Liquidators Flooring Review
This portion of my Lumber Liquidators review will go over some of the brand’s most popular flooring options.
Lumber Liquidators Duravana 7mm+pad St. Peters Oak Waterproof Hybrid Resilient Flooring 7.56 in. Wide x 50.63 in. Long Review
The Lumber Liquidators Duravana 7mm+pad St. Peters Oak Waterproof Hybrid Resilient Flooring 7.56 in. Wide x 50.63 in. Long has a lighter tone and a texture that’s so close to hardware that you could easily be mistaken otherwise.
With dual-defense waterproof technology, this flooring is perfect for kitchens. For busy families, it’s also kid-proof thanks to extreme dent and scratch resistance. Take care in knowing that no matter how crazy your house gets, your floors will stay intact.
You can add it to your space for just over $4 per sq ft.
Lumber Liquidators AquaSeal 7mm+pad Great Plains Oak 72 Hour Water-Resistant Engineered Hardwood Flooring 7.5 in. Wide Review
The next piece of Lumber Liquidators flooring can keep your floor safe from water damage for up to three days, meaning you can go away for a long weekend and still clean up your mess without leaving a stain.
To make things even better, this flooring has a smooth texture and is easy to install. Its whitewash style will fit in well with any modern design.
The Lumber Liquidators AquaSeal 7mm+pad Great Plains Oak 72 Hour Water-Resistant Engineered Hardwood Flooring 7.5 in. Wide costs a little more than $5 per sq ft.
Lumber Liquidators Bellawood Engineered 1/2 in. Select Santos Mahogany Engineered Hardwood Flooring 5.13 in. Wide Review
Now for a darker style of flooring, this option is just as easy to install. Its rich mahogany wood gives off a deeply enticing hue that will look beautiful in a living room or family room. Talk about a comforting feeling.
But its usefulness doesn’t stop there. This flooring is really durable, so the brand recommends it for busy hallways or kitchens. You can rest easy knowing that this flooring is built to last.
The Lumber Liquidators Bellawood Engineered 1/2 in. Select Santos Mahogany Engineered Hardwood Flooring 5.13 in. Wide costs $8 per sq ft.
Lumber Liquidators Vinyl Plank Flooring Review
The final item I want to feature is a Lumber Liquidators vinyl plank flooring option, which may convince you that vinyl is the go-to material for your next renovation.
Lumber Liquidators CoreLuxe 5mm w/pad Yosemite Falls Oak Waterproof Rigid Vinyl Plank Flooring 8.9 in. Wide x 60 in. Long Review
With both aesthetics and comfort in mind, the Lumber Liquidators CoreLuxe 5mm w/pad Yosemite Falls Oak Waterproof Rigid Vinyl Plank Flooring 8.9 in. Wide x 60 in. Long is an ideal choice for those chasing modernity.
This waterproof flooring has neutral gray tones that will brighten up any space and allow your furniture to stand out. As a bonus, this flooring features padding that adds comfort and stability to your space.
You can pick up a square foot of this flooring material for just over $3.
Who Is Lumber Liquidators For?
Lumber Liquidators is a great company for people looking to revamp their interiors but may not have the most experience in getting the job done. With so many options available, they have something for everyone and every home.
Lumber Liquidators Reviews: What Do Customers Think?
I couldn’t give you a comprehensive Lumber Liquidators review without telling you what customers think of the brand. To give you an honest critique of the brand, I turned to what people rated the brand’s products on Lumber Liquidators’ website. Here are the scores I found:
- CoreLuxe 5mm w/pad Yosemite Falls Oak Waterproof Rigid Vinyl Plank Flooring 8.9 in. Wide x 60 in. Long: 4.8/5 stars, 12 reviews
- Bellawood Engineered 1/2 in. Select Santos Mahogany Engineered Hardwood Flooring 5.13 in. Wide: 5/5 stars, 1 review
- Duravana 7mm+pad St. Peters Oak Waterproof Hybrid Resilient Flooring 7.56 in. Wide x 50.63 in. Long: 3.9/5 stars, 7 reviews
- AquaSeal 7mm+pad Great Plains Oak 72 Hour Water-Resistant Engineered Hardwood Flooring 7.5 in. Wide: 3.3/5 stars, 3 reviews
It goes without saying that Lumber Liquidators reviews weren’t just limited to the company’s website. I found plenty of insightful comments in the customer review sections on a couple of other websites:
- Consumer Affairs: 4.6/5 stars from 292 ratings
- Trustpilot: 2.4/5 stars from 10 reviews
- Facebook: 3.3/5 stars after 698 reviews
One common element I found in many Lumber Liquidators reviews was that the brand’s prices couldn’t be beaten. That’s what brought many people back over and over again, such as this reviewer:
“I always seemed to end up back at LL Flooring. It was a feel-good thing and I got a good price. I just happened to hit it right where the particular thing that I liked was on sale. I was impressed with the savings coupled with the pleasant environment and the willingness to help me achieve my goal in a certain area.”
Another buyer also mentioned that the low price of Lumber Liquidators’ items is what got their foot in their door: “LL Flooring won out on my cost comparison. And then the installation cost that was quoted was fantastic compared to everyone else. I love my new flooring. I should have done it years ago.”
One last customer Lumber Liquidators review I wanted to include speaks to the high standard of service the brand provides: “LL Flooring is a good company to do business with. My daughter bought my flooring from them and put it in. I love the flooring. We like the coloring.”
Despite all these positive words, some customers had issues with the brand’s website. But many people noted that the staff at Lumber Liquidators’ retail locations were pleasant and helpful. That might be a matter of preference, but most reviews I found shared the positive note of affordable prices and quality flooring.
Is Lumber Liquidators Legit?
Although there were some more negative Lumber Liquidators reviews, I don’t think that there were nearly enough to consider the company to be illegitimate.
Is Lumber Liquidators Worth It?
Based on what I read in the Lumber Liquidators reviews from real-life customers, I think this brand is worth it if you can visit them in person to get the best experience possible. You can use their website to test out flooring virtually or look at countless options for your home.
Lumber Liquidators Promotions & Discounts
Lumber Liquidators allow customers to test out four of their flooring samples for free. You don’t need to enter your credit card number, call up your mother, use a Lumber Liquidators coupon, or join a cult. All you have to do is add four floor samples to your order at no extra charge.
Where to Buy Lumber Liquidators
You can either shop from Lumber Liquidators online at www.llflooring.com or one of their retail locations. They have over 400 stores in nearly every state in America.
FAQ
Who owns Lumber Liquidators?
Charles E. Tyson is the CEO of Lumber Liquidators.
Does Lumber Liquidators ship internationally?
They appear to only ship to the United States.
What is Lumber Liquidators’ Shipping Policy?
All shipping times and costs are estimated at the product checkout stage. Make sure you have enough room in your garage or carport for them to drop off your flooring pallets. You can also arrange for free in-store pickup within 1-15 days of your order.
What is Lumber Liquidators’ Return Policy?
You’ll have up to 90 days to contact the company after receiving your product to start the return or refund process. Return shipping costs are your responsibility.
How to Contact Lumber Liquidators
If you have any questions after reading my Lumber Liquidators review, you can use one of the methods below to reach out to the company directly:
- Call: 1-844-455-3566
- Email: [email protected]
- Live chat with an agent online
The brand’s customer care center is open Monday through Saturday from 8:00 am to 9:00 pm EST, and Sunday from 9:00 am to 7:00 pm.
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