Table of Contents
About Net-A-Porter
Net-A-Porter was created for anyone who gravitates towards luxury fashion. It’s an online platform that hosts over 800 international brands offering clothing, accessories, shoes, watches, and more.
It’s basically a one-stop shop covering everything from your head to your toes (and your home too).
The British company often collaborates with celebrities to curate shoppable collections to a monthly audience of over 6 million. They have around 5.1M followers on Instagram alone, and have landed features in publications such as Elle, Glossy, The New York Times, and ShopStyle to name a few.
Well, you’ve got to start your holiday shopping somewhere! Take a dive into a world of glamor as my Net-A-Porter review goes over some bestsellers, company history, customer feedback, FAQs, and more.
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Overview of Net-A-Porter
Founded in 2000 by Natalie Massanet, Net-A-Porter is an online marketplace that has curated well-known brands such as Gucci, Balenciaga, Saint Laurent, and more. It operates under the YOOX Net-A-Porter Group that also owns Mr Porter—its sister (or perhaps, brother is more accurate) company which carries luxury menswear.
It seems to have a focus on global accessibility—as it caters to over 170 countries and offers service in 14 languages. The London-based YOOX Net-A-Porter Group also has a sustainability mission called Infinity which aims to create a circular fashion economy. Lastly, they highly value inclusivity.
So with some of the basics out of the way, we’re getting to the exciting part of this Net-A-Porter review—the bestsellers. But first, let’s quickly go over some highlights I’ve compiled for you below:
Highlights
- Online marketplace that carries over 800 designer labels
- Covers categories like clothing, bags, shoes, and even home items
- Committed to sustainability and inclusivity initiatives
- New arrivals drop 5 days a week
- Shoppers can browse the website or download the app
- Website offers “How to Wear It” tips to help shoppers complete an outfit
- Accessible worldwide
- Frequent sales
As I mentioned in this Net-A-Porter review, the platform carries an endless inventory of designer clothing, accessories, shoes, beauty and home items. It’s easy to let your eyes glaze over with all of these treats as you scroll through the collections. There are new arrivals dropping frequently, which is a cherry on top.
Net-A-Porter Clothing Review
As I still want to keep this Net-A-Porter review structured, I’m going to start us off with some best-selling clothing items you can find on the website.
More specifically, I’ve picked out a gown, a jumpsuit, and a trench coat from top designers. To the dressing room!
Net-A-Porter Talbot Runhof Cape-Effect Stretch-Velvet Gown Review
The Talbot Runhof Cape-Effect Stretch-Velvet Gown is bound to turn heads as soon as you walk into the holiday party. If you were recently gifted an opulent necklace or want to showcase jewels that have been in the family for generations, the V-neck is perfect for the occasion.
The rich, emerald velvet material has the power to make anyone feel like a million bucks, although the Talbot Runhof Cape-Effect Stretch-Velvet Gown costs only $1,995.
If you’re looking for something more metallic or with a longer cape, Net-A-Porter carries more gowns by Talbot Runhof in a similar color.
Net-A-Porter Saint Laurent Belted Wool Jumpsuit
Saint Laurent has always struck me as a brand that can clothe the most stylish assassin. Characterized by its signature mostly-black designs, the label offers yet another inspiring piece through Net-A-Porter—the Belted Wool Jumpsuit.
Made with 100% black wool and buttons down the front, the clean-cut jumpsuit is an effortless outfit to throw on when you’re killing that work presentation or escaping to Paris via train.
The Saint Laurent Belted Wool Jumpsuit comes to $3,510.
Net-A-Porter Chloé Belted Ruffled Leather Trench Coat
If you’re bored of the same old trench coats that you find in department stores, upgrade your style with the Chloé Belted Ruffled Leather Trench Coat. This fun piece adds some personality to your overall look, and the unique reddish-brown shade is not something you find everyday.
Made from non-stretchy lamb leather, it fits true to size, although you can adjust the belt to cinch in at the waist. The Chloé Belted Ruffled Leather Trench Coat rings in at a steep $11, 295.
Net-A-Porter Bags Review
Once you’ve picked out your outfit from the options I’ve provided in this Net-A-Porter review (or something else entirely that has caught your eye!), you’re going to need the perfect bag.
Let’s look at a popular clutch and a tote to start.
Net-A-Porter Loewe Flamenco Medium Leather Clutch
The Loewe Flamenco Medium Leather Clutch fills me with a sense of tranquility—maybe it’s the effortless curves of the opening. There is also a subtle Anagram logo embossed in the top right corner.
Made in Madrid from soft calf leather, it is also available in blush, ochre, or black shades. I can imagine it being paired with a casual oversized sweater and an asymmetrical denim skirt.
Gift yourself the Loewe Flamenco Medium Leather Clutch for $2,992.
Net-A-Porter Valentino Garavani One Stud Leather Tote
This Valentino Garavani One Stud Leather Tote is not for those faint of heart. I can instantly picture Margot Robbie’s Barbie sporting this eye-catching, vivid pink accessory as she struts downtown in her fantasy world.
Constructed with premium leather and punctuated with the designer’s signature one-stud, the tote is roomy enough to hold your phone, wallet, and other essentials.
If you’re still on that fuschia vibe, Net-A-Porter carries the whole set—pink Valentino pumps, blazer, and wide leg pants! Add the Valentino Garavani One Stud Leather Tote to your ‘fit for $4,248.
Net-A-Porter Home & Gifts Review
If you’re starting to feel fatigued from shopping (what a great problem to have, am I right?), it’s time to put your feet up and rest your eyes on some interesting home items offered by Net-A-Porter.
I’ve picked out a candle holder that might make you smile.
Net-A-Porter Laetitia Rouget Ceramic Candle Holder
When you think of your best friend’s home, I’m sure there is one item that also stands out in your memory. If you’re looking to leave your dinner guests with a lasting impression of your tastes, bring in a Laetitia Rouget Ceramic Candle Holder. Alternatively, this quirky decorative object would also make a good stocking stuffer for someone special!
The smiling ceramic lady is clad in a gown of pastel blues and pinks as she happily holds a bowl on top of her head. The 22.5 cm piece can hold a candle with a width of 10 cm.
The Laetitia Rouget Ceramic Candle Holder costs $270.
Who Is Net-A-Porter For?
Net-A-Porter has a section online for gifts that you Can’t Go Wrong with. I’m only mentioning this because in my opinion, the entire marketplace offers something for everyone.
Although this website is mostly geared towards women, you can head over to Mr Porter if you’re shopping for men or kids.
As you can tell after reading this far in my Net-A-Porter review, the platform is a good landing place for anyone who wants to explore hundreds of designer labels and get fashion inspiration through their listicles and curated collections.
Net-A-Porter Reviews: What Do Customers Think?
So, we’ve arrived at the part of my Net-A-Porter review where I share some feedback from customers. From what I can predict already, the comments will mostly be centered around the shopping experience, delivery efficiency, and the online platform’s service rather than the quality of individual items—as this may vary by brand.
Let’s start off by looking at some Net-A-Porter reviews on Influenster, where the company scored 4.1/5 stars from a small pool of 125. One buyer ordered a Saint Laurent scarf on the website and had positive things to say about the packaging and shipping:
“The packaging was so exquisite along with a beautiful card fully printed enclosed for my friend not just a little typed message it was actually quite extraordinary . It arrived before the date promised.” Not bad!
Another fashionista wrote, “I LOVE Net-A-Porter. Not only are they starting to carry indie and sustainable brands, their shipping and customer service is impeccable and the packaging makes you feel like you gave yourself a present. They show every item on a real person plus have a video of them walking in it which really is what I love to see when I shop online.”
Over on Trustpilot, there are a lot more Net-A-Porter reviews, giving the company an overall score of 2.6/5 stars from an average of 3,451 comments.
Some people echo the same sentiment as this customer, “return was simple and so easy to follow instructions on app” while others complain about unexpected fees at checkout. However, all concerns seem to be addressed by Net-A-Porter representatives, which is a good sign.
Lastly, 900 people on Facebook left Net-A-Porter reviews, forming a rating of 2.9/5 stars. A pleased buyer shared the following touching testimonial:
“I would like to express my thanks for excellent service in an exceptional situation with an order I had with you. I ordered a dress for my wedding ceremony which had to arrive in 3 days, but due to your consideration of this situation I was able to receive it in 24 hours, right for my ceremony.”
All in all, it seems that the reception across third-party websites is mixed—most people who left positive Net-A-Porter reviews were satisfied with the shopping experience, received their order on time, and enjoyed browsing through the wide collection of designer items.
The negative comments mostly talked about waiting for their order for weeks. In the grand scheme of things, this is fairly normal for a retailer of this size. Plus the company seems to be very active with issuing refunds or making things right. So, I wouldn’t rule out shopping on Net-A-Porter.
Is Net-A-Porter Worth It?
To wrap up my Net-A-Porter review with a nice bow on top, my verdict is that yes, the marketplace is worth browsing.
There are literally countless designer items that cater to all kinds of tastes, as well as a world of fashion tips and news that you can immerse yourself in.
Net-A-Porter Promotions & Discounts
Net-A-Porter’s website has a 25% off sale section and you can take 10% off by signing up for emails. They also offer the following deals on select products:
- 15% off $300+
- 20% off $600
- 25% off $900
Where to Buy Net-A-Porter
You can browse all of Net-A-Porter’s collections on net-a-porter.com.
FAQ
Who owns Net-A-Porter?
The parent organization behind the company is YOOX Net-A-Porter Group, with Alison Loehnis at the helm as its president. It’s based in London, UK.
Does Net-A-Porter have a physical store?
From what I’ve gathered while writing this Net-A-Porter review, it’s meant to be a “shoppable digital magazine.” So while you can shop hundreds of brands on the website and from its app, it makes sense that there are no brick-and-mortar locations.
Is Mr Porter like Net-A-Porter?
Mr Porter operates under the same parent organization as Net-A-Porter. It houses over 500 global brands that focus on menswear. The premise is the same—an online retail marketplace for luxury clothing, watches, shoes, and more.
What is Net-A-Porter’s Shipping Policy?
Ready to ‘shop til you drop’ after reading this Net-A-Porter review? Luckily, the online retailer ships worldwide; the estimated delivery window is 3–6 business days. Shipping fees vary according to your location.
There are several flexible options as to receiving your parcel: a signed release, leaving the package with a neighbor, collection from a DHL point, scheduled delivery, and so on. You’ll be able to track your order once it has been shipped out.
What is Net-A-Porter’s Return Policy?
Net-A-Porter allows returns made within 28 days of delivery. All items need to be unused and with all garment tags attached. To initiate the process, simply keep your order number handy and fill out this form.
To read through the company’s full returns policy, head on over to their website or contact customer service.
How to Contact Net-A-Porter
I hope you enjoyed this Net-A-Porter review! For any lingering questions, feel free to get in touch with the company via:
- Phone: 1+877 678 9627
- Live Chat on the website
- Email: [email protected]
The team can be reached 24/7 and speaks over 14 languages!
Next, check out our 2022 Holiday Gift Guide, or browse some recently published articles:
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