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About Smeg
In a world full of smart, futuristic appliances, Smeg stands out from the rest and brings a sophisticated simplicity to kitchens around the world. With classic Italian charm, the brand helps make little moments more enjoyable by creating small and large appliances that are attractive and functional.
That’s great for customers and Smeg, as a 2020 survey by Houzz found that the most popular kitchen appliances among homeowners planning a renovation were refrigerators, ranges, and dishwashers.
Founded in 1948 by Vittorio Bertazzoni, SMEG (which stands for Smalterie Metallurgiche Emiliane Guastalla) is an Italian appliance brand known for its retro aesthetic and cool color options. If you look at its very first ever cooker developed in 1955, you’ll notice that, in terms of design, the brand hasn’t strayed much.
Smeg’s appliances are built on three pillars: color, design, and technology. And while the majority of them are retro-inspired, they’re all made to bring personality to your home and joy to your day. Based in Guastalla, Italy, each of the company’s products is designed with the planet in mind.
There’s much more to discover about the brand in this Smeg review, so join me as I check out their materials, features, bestsellers, customer feedback, and more. I’ll begin by telling you their pros and cons.
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Pros and Cons
Pros:
- Stylish Design: Smeg appliances are known for their retro-inspired design, which can add a touch of vintage charm to a modern kitchen. Many consumers appreciate the unique look of Smeg appliances and their attention to detail.
- Quality Performance: According to many reviews, Smeg appliances generally perform well and have a reputation for being reliable. Their refrigerators, in particular, are known for their consistent temperature control and energy efficiency.
- Wide Variety: Smeg offers a wide range of kitchen appliances, including refrigerators, ranges, ovens, dishwashers, and small appliances. This variety allows consumers to choose appliances that fit their specific needs and preferences.
Cons:
- High Price: Smeg appliances are generally more expensive than other brands on the market, which can be a barrier for many consumers. The retro design and quality performance come at a premium, and some consumers may not be willing to pay the higher cost.
- Limited Availability: While Smeg appliances are available in many parts of the world, they may not be as widely available in some areas. This can limit consumer choice and make it more difficult to find and purchase Smeg appliances.
- Limited Warranty: According to Smeg’s website, their appliances come with a one-year warranty. This may be shorter than the warranties offered by other appliance brands, which could be a concern for some consumers.
Materials
Smeg appliances are typically made using a variety of materials, including stainless steel, glass, enamel, and chrome. Here are some links to associated features for each material:
- Stainless Steel: Many Smeg appliances feature stainless steel finishes, which can be both stylish and durable. Stainless steel is also easy to clean and resistant to corrosion. For example, Smeg’s range of built-in ovens often feature stainless steel exteriors, such as the Smeg SFP109N and the Smeg SFP6102TVS.
- Glass: Smeg’s glass appliances are typically made using tempered glass, which is strong and shatter-resistant. Glass can add a sleek and modern look to kitchen appliances. For example, the Smeg KLF04PGUS variable temperature kettle features a glass body with a retro-inspired design.
- Enamel: Some Smeg appliances feature enamel finishes, which can be both stylish and practical. Enamel is a durable material that is easy to clean and resistant to scratches and stains. For example, the Smeg CPF9GPYW freestanding cooker features an enamel finish in a range of colors.
- Chrome: Smeg also uses chrome plating on some of their appliances, which can add a shiny and reflective finish. Chrome plating is typically used on the knobs and handles of appliances, as well as on some smaller appliances like toasters. For example, the Smeg TSF02PGUS toaster features chrome accents and a retro-inspired design.
Features
Smeg appliances are known for their stylish design and high-quality performance. Here are some common features you can find in Smeg products along with associated links:
- Retro-Inspired Design: Smeg is known for its retro-inspired designs that add a touch of vintage charm to modern kitchens. Their products feature bright colors, curved lines, and chrome accents that harken back to the 1950s and 1960s. For example, the Smeg FAB32 refrigerator has a distinctive retro look.
- Energy Efficiency: Smeg products are designed to be energy-efficient and environmentally friendly. Many of their appliances feature advanced technologies that reduce energy consumption and save consumers money on their energy bills. For example, the Smeg STO905U dishwasher is Energy Star certified and uses only 234 kWh per year.
- Large Capacity: Smeg appliances often have a large capacity, which is especially useful for families or those who like to entertain. Their refrigerators, ovens, and dishwashers offer ample space for food storage and cooking. For example, the Smeg CPF9GPYW freestanding cooker has a total capacity of 115 liters.
- Advanced Cooking Features: Smeg appliances offer a variety of advanced cooking features that make meal prep easier and more efficient. These include convection cooking, multiple cooking zones, and smart cooking modes. For example, the Smeg SFP109N single electric oven features 10 cooking modes and a programmable timer.
6 Best-Selling Smeg Products Review
Below, you’ll read more about one of the brand’s bestselling models of toasters, refrigerators, coffee makers, blenders, and more.
Smeg 2 Slices Toaster 50’s Style Review
Toasters are made to sit on your countertop, so the one you have should be attractive enough to enjoy looking at daily. A charming appliance by nature, Smeg’s 2 Slices Toaster 50’s Style has a vintage look and large enough compartments to handle two pieces of bread, croissants, or buns at a time.
It also has a bagel function, and when your preferred carb is ready, it automatically pops up after you select one of the six browning levels.
What’s the standout function? The defrost setting. What’s the standout feature? A polished chrome stainless steel base that gives it a high-quality look. Buy the Smeg toaster now for $200 from Amazon.
Customers say: “As expected of a $200 toaster, nothing feels cheap and the build quality has been holding up as far as I can tell. Also it toasts pretty quick, and the heat element is no joke. I usually set the dial on other toasters to 5 but for this toaster setting the dial to 2 toasts my bread more than enough.“
Smeg Refrigerator Classica Review
Designed in Italy, all Smeg fridges have a slim body. The company’s modern designs are taller than the average fridge, giving you ample space and adding a unique look to your kitchen.
I like that the Smeg Refrigerator Classica is a more simple design. Yet, it still has all the luxury features you’ll get from modern fridges—such as a door alarm, fast freezing, and LED lights.
Made from stainless steel with glass shelves, it’s designed with a freezer on the bottom as most European fridges are. Add it to your kitchen for $2,400.
Smeg Automatic Built-In Espresso Coffee Machine Dolce Stil Novo Aesthetic Review
Though they’re user-friendly, Smeg doesn’t just make any old coffee machines. Take one look at the Automatic Built-in Espresso Coffee Machine Dolce Stil Novo Aesthetic and you’ll understand. With functions that create rich espresso drinks, you can pour a total of 13 different drinks and froth liquids to your liking.
Unlike many of the brand’s other designs, the Smeg coffee maker features a touch display. What’s my favorite part? It has options to have six user profiles, meaning everyone in your household can set their own preferences.
I also love that it’s 20% quieter than its predecessor, so grabbing a cup in the morning won’t disturb your family.
It’s fast too. Espresso pours in 10 seconds flat, and thanks to an efficient design, it’s also eco-friendly. Create the kitchen of your dreams and install this built-in model for $3,800.
Smeg Blender 50’s Style Review
Like most small appliances, a blender will likely sit out on your kitchen countertop for easy everyday access. If you have a classy kitchen, a clunky all-plastic design certainly won’t mesh well with your decor. Instead, you can add some charm to your kitchen with the Blender 50’s Style.
It has an 800W motor (higher than your average household blender) and four different speeds. Pick from eight classic and pale vintage colors in glossy finishes and enjoy simple control by way of a circular side knob.
Right now, you can get the Smeg blender for $300.
Customers say: “Easy to use, easy to clean and looks phenomenal!“
Smeg Built-in Microwave Universale Aesthetic Review
Custom kitchens are becoming more popular than ever. What’s one of their main features? Built-in appliances that lay flush against your kitchen cupboards and keep countertops free from clutter.
Made of finger-proof finished, brushed stainless steel, the Built-in Microwave Universale Aesthetic is one of the brand’s more modern designs. Here’s something I love about this design: even though it’s modern, it’s simple in a sophisticated way.
With actual buttons and knobs instead of digital controls, you’ll push through five different functions and eight automatic programs to get the perfect cook time. Add the Smeg microwave to your home for $359.
Smeg Kettle 50’s Style Review
Having a cup of tea is somewhat of a ritual. It’s a special time to unwind and spend on yourself. So, it’s no surprise that countless teapot styles exist on the market. Choosing an electric kettle that matches your style may just infuse a little more joy into your daily routine.
I’m kind of nuts about the Smeg Kettle 50’s Style, but not only because of its vintage aesthetic. Even though its charming rounded features and knob-like switch have stolen my heart, it’s the sturdy stainless steel construction and polished chrome base that make it worth the money.
You can get it right now for $189.
Customers say: “Love the beautiful shiny stainless steel exterior and stainless interior of the kettle and the white light function at the on off swith. The water heats up quickly and pours out of the spout with ease and on target. The cord is thick but can be shortened wrapped under the plate, which is slightly raised above table surface.“
Who Is Smeg For?
With Smeg’s retro aesthetic and design simplicity, it’s a brand best suited for those looking for a unique and high-caliber appliance for their kitchen.
The brand’s product lineup has both small and large appliances, and while the majority aren’t complicated with high-tech features, they have a certain sophistication due to their quality materials and luxury design.
And if this type of design and aesthetic appeals to you, then you must be overjoyed while reading my Smeg review.
Alternatives
Obviously, there are more appliances than those included in my Smeg review, and you should check out these brands if you’re looking for alternatives:
- Albert Lee Appliance: Albert Lee Appliance offers a wide selection of appliances from many popular brands, including refrigerators, ranges, ovens, cooktops, dishwashers, washers, and dryers. They also offer a variety of services, such as delivery, installation, and repair.
- Sharp Home Appliances: Sharp Home Appliances is known for its innovative technology and features. For example, their refrigerators include Plasmacluster Ion technology that helps eliminate bacteria and odors, and their washing machines include features like Auto Tub Clean and Steam Wash to keep clothes fresh and clean.
- ZLINE: ZLINE Kitchen and Bath is a company that specializes in producing high-end kitchen appliances. Their range hoods come in a variety of styles, from traditional to modern, and they offer a variety of finishes, such as copper and black stainless steel. They also offer customizable options, allowing customers to choose the size, finish, and features that best suit their needs.
Smeg Reviews: What Do Customers Think?
The way Smeg’s appliances look is the reason why so many people gravitate towards the brand, but how do they perform? To find out what they’re really like, I set out in search of customer Smeg reviews. My first stop was Amazon.
No matter which product I checked out on Amazon, all of them had scores above 4/5 stars as of May 2023. Looking into the 4×4 Retro Style Toaster, it was rated 4.6/5 stars by more than 280 shoppers.
Again, the number one comment people make about Smeg products is that they love how they look. What’s the second thing they mention? Their quality. For instance, one return customer wrote this Smeg review:
“I’m in LOVE with SMEG products. They are just beautiful and great quality. So far I’ve had the SMEG Kettle for a couple of months and so far so good.”
Regarding the toaster specifically, others stated that “it’s easy to both use and clean,” and toasts like a dream. You might not think that the quality of a toaster could affect your meal, but getting the perfect level of browning isn’t always a given with toasters.
So what about Smeg’s other products? Heading over to Wayfair, I checked out the Retro Style Tea Kettle. It earned 4.8/5 stars from more than 550 buyers as of May 2023. The comments about the kettle were similar to those about the toaster. For example, a customer left this positive Smeg review:
“Before screaming at the price, think of this purchase as a piece of functional art and design for your kitchen. SMEG is wonderful with color and worth every penny!”
The majority of other shoppers agree and write that it’s both sturdy and works well. On Amazon and Wayfair, pretty much all of the comments were positive, but that’s not 100% true across all the websites I checked out.
I noticed that on Trustpilot the brand’s UK branch has a 3.6/5 stars rating as of May 2023. There were more than 1,330 customer reviews there and most negative comments were about mechanical or cosmetic issues. With that said, there are many positive comments about the brand’s customer service, and it looks like if you do bump into an issue, it will get resolved.
Plus, Smeg’s service center Trustpilot page has been rated 4.7/5 stars by over 150 customers. Here’s one Smeg review that discusses the brand’s superb customer service:
“I contacted Smeg when I had problems with my dishwasher. The service I received from start to finish was superb. My telephone call was answered promptly and rep. appreciated my problem in a friendly manner and arranged for it to be solved.”
Overall, customers love what they get from Smeg—whether it’s a great looking appliance, attentive customer service, or smooth operation. So, I can understand why this brand is as popular as it is.
Is Smeg Legit?
Part of what I do when writing this Smeg review is look out for red flags. After combing the web for feedback, I noticed a few reports of issues with the brand’s appliances, but truly, there weren’t enough to raise alarm.
Smeg’s Better Business Bureau (BBB) profile shows an A+ score and only six complaints over the past three years. And while its main US Trustpilot page has a lower score, the brand’s Trustpilot profile for its service department has been rated 4.7/5 stars.
Plus, I came across hundreds of positive Smeg reviews about the brand’s customer service, and it appears that those who do run into issues get them resolved easily. So, to conclude, it appears that Smeg is a legit company and has been for many years.
Is Smeg Worth It?
People choose Smeg because of its reputation for quality appliances, and of course, how they look. Its products are designed to bring personality to your kitchen. I love this brand’s entire aesthetic, but more so, I love the little touches each of its appliances has—such as circular knobs and the absence of digital displays. These details, though simple, exude luxury and class.
Are they worth the escalated price tag? If you can swing it, definitely, because the majority of people who buy a Smeg appliance say they have it for years. And if they’ve ever run into trouble, the brand’s customer service team is responsive and quick to help.
How to Choose the Best Smeg Product
When choosing a Smeg product, there are several factors to consider, such as your specific needs, budget, and the features and style of the appliance. By following these tips, you can make an informed decision and choose the best Smeg product for your home.
- Determine your needs: Before choosing a Smeg product, think about your specific needs. Do you need a larger refrigerator or a smaller one? Do you prefer gas or electric ranges? Knowing what you need will help you narrow down your options and choose the best product for you.
- Consider your budget: Smeg offers a range of appliances at different price points. Consider how much you are willing to spend and choose a product that fits your budget.
- Read reviews: Look for reviews of Smeg products from other customers. This can give you an idea of the quality of the product and how it performs in real-world use.
- Check the warranty: Smeg offers a warranty on their products, which can give you peace of mind in case something goes wrong. Make sure you understand the warranty and what it covers before making a purchase.
- Look for energy efficiency: Smeg offers many energy-efficient products that can help you save money on your energy bills. Look for appliances with Energy Star ratings or other energy-saving features.
- Think about the style: Smeg products are known for their unique style and retro-inspired design. Consider whether you want an appliance that makes a statement in your kitchen or one that blends in with the rest of your decor.
- Consider the features: Smeg offers a variety of advanced features in their appliances, such as multiple cooking zones, convection cooking, and touch controls. Consider which features are important to you and choose a product that offers those features.
- Compare models: Finally, compare different Smeg models to find the one that best fits your needs and budget. Look for differences in features, size, and price to make an informed decision.
Smeg Promotions & Discounts
Deals are one of the reasons this Smeg review exists, but here’s the thing: since US customers can’t shop directly with this brand online, it doesn’t offer much in the way of savings on its website.
There is a silver lining though. If you shop with the right partner retailer, you’ll be able to nab one of its retro appliances for much less.
Where To Buy Smeg
Smeg appliances are available through the brand’s showroom and partner retailers. Even though you can check out its full collection at Smeg.com, you must head over to Wayfair, Amazon, or Williams Sonoma to shop for products.
FAQ
Who owns Smeg?
Smeg was founded by Vittoria Bettrazoni Sr who passed the company down through the generations. The brand is still currently owned by the Bettrazoni family.
Does Smeg ship internationally?
When shopping online with Smeg, you’ll notice that the brand has several different versions of its website depending on which country you live in. Many of them do not enable customers to purchase directly from the site, instead suggesting retailers in your area.
If you happen to live in Singapore or the UK, however, you can shop directly with Smeg online. On the other hand, USA shoppers will need to visit partner retailers.
What is Smeg’s shipping policy?
If you live in the USA or Canada, to buy a SMEG appliance, you’ll have to shop with either Wayfair, Amazon, or Williams Sonoma. The brand also has a showroom in NYC.
Because of this, shipping policies vary. To find out more, read the policy of the partner retailer you’ve chosen to shop with.
What is Smeg’s return policy?
While you cannot purchase your SMEG appliance directly from the brand’s online US website, in general, the brand has guidelines about what’s acceptable when it comes to returns and what’s not.
- Your items must be in brand new condition
- You cannot have used, damaged, or altered the products in any way
- They must include all of the original packaging
Return policy time frames vary from country to country and they also depend on the partner retailer you’ve chosen to shop with. Refer to their unique policies for more information.
How To Contact Smeg
If you have any questions that weren’t answered in this Smeg review, feel free to contact the company. Here’s how you can get in touch with its customer service team.
- Phone: (212) 265-5378.
- Email: [email protected]
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