Tuft and Needle Review

About Tuft and Needle

It’s been a long day. All we want is to get home, change, and stumble into bed to get some sleep. Unfortunately, not every mattress supports this dream. 

That’s why Tuft and Needle has made it their mission to provide customers their ideal bed – ready to cushion any fall after a deadly day. 

Featuring a selection of mattresses, pillows, bedding, furniture, and more, this brand aims to help customers find that restful state once more, ready to take on the challenge of sleeping through any night.

One of the better-known names in the industry, Tuft and Needle seems to do quite well for themselves. Already with 80.9k followers on their Instagram, this brand has seen numerous features in Forbes, Insider, The New York Times, and more.

Adding one more article to their collection, I’m here to take a deep dive into this brand. In my Tuft and Needle review, I’ll check out their history, products, prices, services, competitors, and more to determine whether this mattress is made for you.

Overview of Tuft and Needle

Buying a bed has always been a time of conflict, so in 2012, software engineer JT Marino attempted to put a stop to that. 

Reducing the confusion and claims that every brand attempted to make, Marino partnered up with friend and colleague Daehee Park to take the mattress industry into the online world.

Born from frustration, this brand found many customers online who were interested in saving time and stress through a simple order for a new and supportive bed. 

Grown from that initial investigation, the duo moved from just the two friends to a team of over 150 workers developing the latest products and techniques for affordable and comfortable sleep.

Emphasizing the experience through their breathable fabric, fresh foams, and fine finishing, Tuft and Needle continues to put the customer first. 

Now merged with Serta Simmons Bedding (as of 2018), the two names have history and knowledge backing their future research and design work to build a better bed.

Of course, their designs aren’t the only reason to love this brand. Check out just a few of the highlights I came across in researching this company.

Highlights

• Wide range of bedding, mattresses, furniture, and wellness products
• Free shipping
• Returns donated to local charities
• Affordable prices
• Thousands of excellent customer ratings
• Financing options available with Afterpay

For this to be a Tuft and Needle review, I must note that this brand actually has quite a bit to their inventory. Offering sections of mattresses, bedding, wellness, and furniture, there’s a lot to discover from this one. 

I will be shining the spotlight on their popular bedding pieces, however, it’s good to keep in mind that more than just a bed can be made with this brand. 

Tuft and Needle Mattress Original Review

There’s something classic about the Tuft and Needle Mattress Original that just never grows old.

As the first of its name, this mattress really built up the brand to its current place, maintaining a top spot as a popular product in the roster. What makes it such a great seller? It all comes down to construction and quality.

This bed is all about stability and comfort, promised through the dual-layered foam for durability and support. 

Offering a medium-firm rest, this mattress displaces the weight of our sleeping bodies to keep the back steady all the while contouring to the various positions we all shuffle through. 

Throwing in an infusion of cooling gel and heat-conducting graphite, night sweats will be eliminated with the temperature regulation this mattress firmly puts in place.

See a well-supported sleep with the Mattress Original in Queen size for $895.

Tuft and Needle Mint Mattress Review

I see the Original Mattress from this brand, and raise you with the Tuft and Needle Mattress Mint.

Designed to maintain the best qualities of the traditional style, this mattress keeps the good and only gets better. 

Crafted specifically for sleeping couples, the Tuft and Needle Mint comes with three layers in play, the added layer working to stabilize and reinforce for adaptive sleepers. 

This means tossing and turning makes smaller waves in the middle of the night to keep both parties sleeping soundly.

The other beauty in this piece comes from the temperature. Retaining the original cooling gel for regulation, the Mint ups the ante by including “30% more heat-conducting graphite” to really bring those temperatures down. 

Cool and relaxed, there’s nothing better than sleeping the night away on a chilled surface.

Start sleeping soundly with the Queen size for $1195.

Tuft and Needle Pillow Original Foam Review

When it comes to sleep, our bodies need more than back support. Making or breaking a sound sleep, the importance of the pillow comes into play every night.

Fortunately, some brands have confronted the issue, resulting in products like the Tuft and Needle Pillow Original Foam.

The ideal balance in a pillow can be a difficult one to find. Searching for a density that reduces overheating can be an issue, but Tuft and Needle seems to be the solution. 

Solid enough to offer support for the back and neck, this pillow maintains a softer quality that squishes upon touch. Contouring to the body’s natural shape, it cradles the neck for the soothing support needed for a good night’s sleep.

Despite the typical heat that accompanies foam products, this original design defies expectations through a cool touch at every turn. 

Resisting any warmth, the cool material rests against the face throughout the night, leaving each rest to be cool and comfortable for a lasting sleep.

Grab the standard size for $85.

Tuft and Needle Products Review

I know that mattresses are a pretty big part of the sleeping experience, but I have to acknowledge that there’s more to a good bed than just the mattress and pillow. 

That’s why I’m checking out a few of the most popular Tuft and Needle products to finish making that bed the dream I’d all love to sink into after a long day.

Tuft and Needle Linen Sheets Review

Any mattress needs some coverage, so why not start off with a set of Tuft and Needle Linen Sheets?

This brand delivers on pure class. Offering a selection of five neutral, yet striking tones, this company presents options that work in any space. 

Perfectly balancing professional with styled mess through the natural wrinkled aesthetic, this one proves that controlled chaos definitely exists.

Providing one fitted sheet, one top sheet, and two pillowcases, this set has the whole arrangement covered in no time. Go for a uniform look of soft and luxurious linen in one simple purchase.

Start setting up the room with the Queen size for $200.

Tuft and Needle Mattress Protector Review

Life gets messy. We all know that there’s not much we can do to prevent the chaos of living every day. All we can do is prepare for the worst and get that Tuft and Needle Mattress Protector in place.

I know what you’re thinking – mattress protectors are loud, uncomfortable, and childish. Let’s break that down though as there’s more to this purchase than previously considered. 

Noise and comfort often go hand in hand as low-quality protectors can crinkle as we toss and turn throughout the night. 

Tuft and Needle put in the research and time to reduce the noise and feel, making this protective liner as invisible to the touch (and ear) as possible.

In regard to mattress protectors being childish, there are a number of reasons to keep things covered through all ages. Accidents aside, we all know there are a number of things that can go wrong at any time. 

From sick kids to pet issues to spilling beverages or even night sweats. Mattresses are expensive investments – it only makes sense to put preventative measures in place to protect that block of money for as long as possible.

Start solid with the Queen size version for $70.

Tuft and Needle Down Duvet Insert Review

Cuddle into a cozy, oversized cover every night with the Tuft and Needle Down Duvet.

I have to state right away – I’m only talking about the insert for this one. While customers can choose to purchase both insert and cover, I’m keeping things simple with this one, taking note only of the warming duvet insert features alone. 

With that in mind, let’s dive into some details. The duvet does more than keep us covered at night – this piece is all about a soothing weight for a sound sleep. 

Tuft and Needle understands that we all have different preferences, thus making it possible for customers to select between light and medium weights depending on individual needs. 

Available in three sizes, this fluffy piece resists moisture during those sweaty summer months and matches the temperature needed for every season by cooling things down in the summer and retaining heat in the colder months.

The Full/Queen selection for this insert is available for $310.  

Who Is Tuft and Needle For? 

I’d argue that everyone needs good sleep during the night to keep them functioning during those daily activities. Whether work, school, or simply relaxing, a good rest can make a huge difference in attitude and activity.

Tuft and Needle does a great job of supplying customers with an affordable support system for nightly activity. 

Cooling mattresses and sheets, foam layers to contour to the body, and a medium-firm resistance perfect for back and side sleepers. Whether well into the adult years or shopping to upgrade a child’s bed, this brand has a wide selection that can suit just about any sleeper.

Tuft and Needle Reviews: What Do Customers Think?

Rather than rely on my own opinions of this brand for this Tuft and Needle review, I wanted to present an unbiased view. With that in mind, I spent some time scouring the web.

A first glance revealed that this brand seems to be popular amongst the public. In fact, Google Reviews gave this brand 4.8/5 stars based on over 1,465 ratings. Why are they so loved, you ask? It seems to come down to support and cost for this crowd.

Customers are always a fan of lower prices, so it makes sense that the affordable frames and mattresses of Tuft and Needle would garner some top ratings. Of course, we all know that it’s about more than cost. That’s where the qualities of comfort and support kick in.

Noting these aspects and more, one Tuft and Needle review stated it was an “Amazing mattress! So comfortable and affordable for the quality. Comes in a box super easy delivery. So excited!”

Ease of set-up only adds to the quality service and selection that this brand seems to offer. 

Many comments viewed on this platform highlight themselves as repeat customers, stating “I have placed several orders with Tuft & Needle and would recommend them to anyone, I love the products I’ve ordered. You can’t go wrong.”

Customers of this company seem to adore their purchased products. While I admittedly haven’t spotted many ratings regarding their linens and pillows, the mattresses have made waves amongst the online community with customers citing the amazing sleep they’ve achieved with these beds supporting them throughout the night.

Facebook’s 4.6/5 stars based on over 1,170 ratings don’t offer a lot in regards to customer comments, however, the brand’s constant posts on products and promotions don’t stop their buyers from leaving online ratings. 

In fact, many posts become plagued with comments on how this brand provides the “Best mattresses ever. Been using it for the past 8 years! Tuft and Needle can’t be beat to sleep!”

As for the individual products, I wanted to take a look at what each item offered the public and include those comments in this Tuft and Needle review. 

I have to say, it seems like the brand offers a lot. From mentions of restful sleep to notes of back support, there don’t seem to be many downsides popping up with this one.

Their most popular product, the Tuft & Needle – Original Queen, currently holds 4.4/5 stars based on over 15k ratings on Amazon. 

While newer models are now available, there’s something about the original that seems to draw in the crowds. Customers offer endless comments on their improved sleep schedule and health with these mattresses in place.

“Every sleep since getting this mattress has been wonderful. Even waking up is easier because it actually feels like I am fully rested, as opposed to tossing and turning all night!”

The stabilizing feature of this mattress pops up a lot in the online ratings. Customers can’t stop commenting on how this piece helped “cut my tossing and turning time in half with their mattress and topper.” 

However, there’s more to Tuft and Needle than just that. Comfort is only half the battle, with the other winning quality coming through this brand being “the best value for the money and the most comfortable to sleep on.”

Of course, there’s more to this brand than just their Original Mattress and this Tuft and Needle review wouldn’t be complete without showcasing a few other popular products found from this brand on Amazon:

• Tuft & Needle – Foam Mattress Topper: 4.4/5 stars based on over 905 ratings
• Tuft & Needle Queen Mattress Protector: 4.7/5 stars based on over 700 ratings
• Tuft & Needle Foam Pillow: 4.3/5 stars based on over 1,640 ratings
• Tuft & Needle Mattress Box Foundation: 4.5/5 stars based on over 245 ratings
• Tuft & Needle Metal Base Bed Frame: 4.6/5 stars based on over 180 ratings

I do have to note that there are a few places online where I spotted concern over these mattresses retaining a bit more heat than other options on the market, but those comments seem to be in the minority so I wouldn’t make any final decision solely based on that. 

The fact is many customers seem to adore the lasting comfort and quality of these affordable products. Who are we to argue with thousands of buyers?

Is Tuft and Needle Legit?

From all the research I’ve done for this Tuft and Needle review, I’d argue that this brand is legitimate. I haven’t seen many reports regarding issues with shipping or service, leading us to believe that this brand follows through on their products, quality, and customer care.

Is Tuft and Needle Worth It?

I promised an honest look into this brand and from all I’ve read, I have to give this one a go. 

While doing the research for this Tuft and Needle review, I found thousands of positive customer reviews behind this brand and from what I’ve discovered, the quality really seems to support sound sleep.

Offering medium-firm mattresses, luxurious linens, and all-around comfortable quality for their products, it seems as though this company makes it easy to fall into bed after a long day. 

Focused on cooling features, there’s no reason not to cuddle under the covers during any season with this one at our side.

Tuft and Needle vs Casper

We all know that there are a number of mattress brands out there. Even box mattresses like Tuft and Needle have become more common over the years, so I have to wonder what makes this brand one to buy. 

I don’t have time to do a fully comprehensive comparison, but I can take a bit of time to offer the pros of this company against competitor Casper.

The similarities seem endless with these brands as they both operate in the bedding industry with their most popular mattresses being the box selections. 

Easy to set up, move, and depend on during the night. So, what makes them different? I’ll highlight some quick pros for each surrounding what sleepers may prefer.

Casper

• Thicker mattress for a more supportive based
• Stronger support for larger people
• Displaced weight for those who switch sleeping positions frequently

Tuft and Needle

• More affordable options on the market
• Lightweight adults, teens, and children
• Sleepers in search of a cooling solution

I can’t claim that one is better than the other. Mattresses suit individuals differently depending on their personal needs. Those who constantly move from back to stomach to side may prefer a Casper for its zoned support system throughout the night. 

Back and side sleepers would also be comfortably suited with the Tuft and Needle options, especially when in need of a cooling surface for those warmer nights.

It all comes down to personal needs. Be sure to put in time and research before deciding on a mattress. We’re all spending an expected eight hours a day lying around – it may as well be comfortable and supportive.

Tuft and Needle Promotions & Discounts 

While writing any article, I’m always on the search for deals. Unfortunately, there was no Tuft and Needle promo code available while writing this, but I did stumble across a discount of 15% off for Healthcare Professionals, Veterans, and First Responders. 

I know that it’s not a crazy, high amount off, but I’d argue saving any amount of money makes a difference.

Where to Buy Tuft and Needle

Searching for a soothing and supportive mattress? The easier place to find it comes directly from the brand site at tuftandneedle.com. For those outside the US shipping range, this brand operates through a variety of partners:

• Crate & Barrel
• Lowe’s
• Sam’s Club
• Mattress Firm
• Target
• Amazon

FAQ

Who owns Tuft and Needle?

Currently, Tuft and Needle is owned and operated by Serta Simmons Bedding.

Is Tuft and Needle owned by Amazon?

Tuft and Needle is not owned by Amazon. The brand does have a partnership with the platform to sell their products, but their shipping and return options exist separately from Tuft and Needle’s own.

Is Tuft and Needle made in USA?

Yes, they are. All Tuft and Needle products are made in the USA.

Does Tuft and Needle ship internationally?

At the time of writing this Tuft and Needle review, the brand does not offer international shipping. Currently, they only deliver within the US.

What is Tuft and Needle’s Shipping Policy?

Interested in ordering a product anytime soon? The shipping process can be a bit scary going in without any information, so I gathered up the most important bits and pieces to share:

• Two shipping speeds are available
• Standard shipping is free
• Shipping times are dependent on the order size and location but will be calculated at checkout
• Same-day Shipping prices are dependent on location
• All shipments will provide an email with tracking information for customers to follow
• Same-day shipping doesn’t include tracking

Those are the basics to keep in mind. Any questions on further shipping information can be discussed with customer service for more details on delivery.

What is Tuft and Needle’s Return Policy?

Tuft and Needle wants the best for their customers and that means offering up a period to really test out how a new mattress works for you. 

All beds come with a 100-Night Trial, so customers have over three months to try out the new surface before deciding whether it’s working well.

For those who can’t quite seem to adjust to the new bed, there’s no concern. All returned mattresses are donated to a local charity or non-profit to reduce waste and help those in the community. All it takes to get things going is a few simple steps:

1. Head over to the Return Portal section of the website to fill out the Return Form
2. Submit it to Tuft and Needle and wait for their response
3. Someone will reach out with donation locations to select from (or you can suggest an alternative location)
4. Arrange the donation pick-up time
5. Upload a scanned copy of the donation receipt and send it via their return link (provided in earlier communication)
6. A refund will be processed in 5 to 10 days

Not only do customers receive their money back, but they also help out the community by donating like-new mattresses to those in need. It’s a win-win.

How to Contact Tuft and Needle

In search of some customer support? Allow this Tuft and Needle review to do the hard work for you. Working Monday to Friday from 7 am to 6 pm and weekends from 9 am to 6 pm Pacific Time, the brand has a few ways to get in touch:

• Phone: (877) 842-2586
• Live Chat
• Online Contact Form

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